Shipping Policy
Welcome to Alba Fasshon! We are dedicated to ensuring a seamless shopping experience for all our customers. Please read our shipping policy carefully to understand how your orders are processed, shipped, and delivered.
Order Processing
- Orders are processed within 1-2 business days of payment confirmation.
- In case of delays due to high demand or unforeseen circumstances, we will notify you via email or SMS.
Shipping Locations
- We ship across India to most pin codes, including remote areas.
- For international shipping, please contact us at [your email/contact] for specific inquiries.
Shipping Charges
- Free Shipping: Orders above ₹1000 are eligible for free shipping within India.
- Standard Shipping Fee: A nominal fee of ₹80 will be applied to orders below ₹1000.
- Express Shipping: Additional charges may apply if you choose express delivery services.
Estimated Delivery Time
- Within India: 5-7 business days after dispatch.
- International Orders: Delivery timelines vary based on the destination and customs clearance.
Order Tracking
- Once your order is shipped, we will provide you with a tracking number via email or SMS to help you monitor your package in real-time.
Packaging
- At Alba Fasshon, we ensure all orders are packaged securely to protect your sarees and textiles from damage during transit.
Delivery Policy
- Orders will be delivered to the shipping address provided at checkout. Please ensure that the address and contact details are accurate.
- If delivery fails due to incorrect or incomplete address details, re-delivery charges may apply.
Missing, Damaged, or Lost Packages
- If your package is damaged or missing items upon delivery, please contact us within 48 hours with clear photographs of the package and its contents.
- In case of lost packages, we will work with the courier service to resolve the issue and keep you informed.
Returns & Exchanges
- Refer to our Return Policy for details on returning or exchanging items if required.
Contact Us
For questions or assistance, please reach out to us:
- Email: help@albafasshon.com
- Phone / Whatsapp: +91 94050 26686
- Hours: 10AM – 8PM