Payment Policy
Welcome to Alba Fasshon. We value your trust and strive to make your shopping experience seamless and secure. Below is our Payment Policy, designed to provide clarity and ensure transparency in all financial transactions.
Payment Methods
We accept the following payment methods for your convenience:
- Online Payments: Debit cards, credit cards, net banking, UPI, and mobile wallets.
- Cash on Delivery (COD): Available for select locations. Please note that a nominal fee may be charged for this service.
- Bank Transfers: For bulk orders, we also accept payments through direct bank transfers. Details will be shared upon request.
Payment Security
- All online transactions are processed through secure payment gateways that comply with industry standards to protect your financial data.
- We do not store your payment information, such as credit card or banking details, on our servers.
Pricing
- All prices displayed on our website are in INR (Indian Rupees) and inclusive of applicable taxes.
- Prices are subject to change without prior notice. However, the price applicable at the time of purchase will be honored.
- Any additional charges, such as shipping or COD fees, will be clearly mentioned before checkout.
Order Confirmation
- Orders are confirmed only after successful payment. You will receive an order confirmation email or message with the details of your purchase.
- In case of payment failure, the order will not be processed, and you will be notified immediately.
Refunds and Cancellations
- Order Cancellations: Orders can be canceled before dispatch.
- Refunds: In case of canceled orders or return-eligible items, refunds will be processed to the original payment method within 7-10 business days.
Payment Disputes
- In case of any discrepancies or disputes regarding payments, please contact our customer support team at your email within 7 days of the transaction.
- Provide transaction details and any supporting documentation for a quicker resolution.
International Payments
- At this time, we do not accept international payments. All transactions must be made in INR through the methods mentioned above.
Contact Us
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For questions or assistance, please reach out to us:
- Email: help@albafasshon.com
- Phone / Whatsapp: +91 94050 26686
- Hours: 10AM – 8PM