Return Eligibility
Returns are accepted only in the following cases:
Damaged or defective products
Wrong product delivered
Missing item (with unboxing video proof)
Product not matching description or images
Manufacturing defects (including incorrect color or size due to error)
Important Restrictions
No return or refund for change of mind
Unboxing video is mandatory for all claims
Products must not be used, washed, or altered
Return Conditions
Product must be unused and unwashed
Original packaging and tags must be intact
Return request must be raised within 7 days of delivery
Non-Returnable Items
Sale or discounted products
Customized or altered items
Products marked as non-returnable
Unboxing Video Requirement
Mandatory for all return claims
Video must be clear and continuous (no cuts)
The package must be opened in the video from the beginning
Return Process
1. Contact us via email or contact form with your order details
2. Share the unboxing video and issue description
3. Wait for approval from our team
4. Ship the product to the provided return address
Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
Courier issues
Natural calamities
Strikes or peak demand periods
Refund Policy
Refunds are issued only for approved returns
Processed after product inspection
Refunded to the original payment method
Timeline: 7–10 business days
Exchange Policy
Exchanges are allowed only in the following cases:
Defective products
Wrong product delivered
Subject to product availability
Return Shipping Charges
Return shipping cost is borne by the customer
If the issue is from our side, we will cover the cost
Return Rejection
Returns may be rejected if conditions are not met
No refund will be issued if the product fails inspection
