Terms & Conditions

Clear guidelines to ensure a secure and seamless experience

These Terms & Conditions govern your use of the Alba Fasshon website and services.
By accessing or placing an order, you agree to these terms.

General

By using this website, you agree to be bound by these Terms
If you do not agree, please discontinue use immediately
We reserve the right to update these terms at any time without prior notice

Eligibility

You must be 18 years or older or using the website under supervision
By placing an order, you confirm that all details provided are accurate

Products & Accuracy

All products are subject to availability
We reserve the right to discontinue products without notice
Product colors may vary slightly due to lighting, photography, and screen settings
Minor variations in fabric, weave, or finish are not considered defects

Pricing & Errors

All prices are in INR (₹) and inclusive of applicable taxes unless stated
Prices may change without prior notice
In case of pricing or listing errors, we reserve the right to:
Cancel the order
Refund the amount

Orders & Acceptance

Placing an order does not guarantee acceptance
We reserve the right to cancel or refuse orders due to:
Product unavailability
Pricing errors
Suspicious or fraudulent activity

Orders are confirmed only after successful payment verification

Payments

Payments must be made via approved payment methods
Orders are processed only after successful payment confirmation
We are not liable for payment failures due to bank or gateway issues

Shipping & Delivery

Orders are processed and shipped as per our Shipping Policy
Delivery timelines are estimates and may vary
We are not responsible for delays caused by:
Courier partners
Weather, strikes, or external factors

Returns & Exchanges

Returns are accepted only in eligible cases (damage, defect, incorrect item)
Products must be unused and in original condition
Certain items (sale/custom) are non-returnable
Please refer to our Return Policy for full details

Cancellation Policy

Orders can be cancelled only within a limited time before dispatch
Once shipped, orders cannot be cancelled

Product Care

Follow care instructions provided with the product
We are not responsible for damage caused due to improper handling, washing, or storage

Intellectual Property

All website content (images, designs, text, branding) belongs to Alba Fasshon
Unauthorized use, reproduction, or copying is strictly prohibited
Legal action may be taken for misuse

User Responsibilities

Provide accurate and complete information
Maintain confidentiality of your account credentials
Misuse of the website may result in account suspension

Promotions & Offers

Offers are valid for limited periods only
Cannot be combined unless stated
Misuse may lead to cancellation without notice

Fraud Prevention

We reserve the right to cancel orders suspected of fraud
Identity verification may be required for certain orders
Legal action may be taken in case of fraudulent activity

Limitation of Liability

Alba Fasshon shall not be liable for:
Indirect, incidental, or consequential damages

Maximum liability is limited to the value of the purchased product

Force Majeure

We are not responsible for delays or failure due to events beyond control:
Natural disasters
Pandemics
Strikes
Government restrictions

Third-Party Services

We may use third-party services (payment gateways, couriers)
We are not responsible for their policies or performance

Privacy

Your data is handled as per our Privacy Policy
By using the website, you consent to data usage as outlined

Dispute Resolution

Customers must first contact us to resolve issues
All disputes are subject to jurisdiction of Pune, Maharashtra

Special Schemes

Separate terms apply for Bhishi or savings schemes
Non-payment or default may lead to cancellation without refund as per scheme terms

Resale Restriction

Products purchased are for personal use only
Unauthorized resale or commercial use without permission is prohibited

Communication Consent

By placing an order, you agree to receive transactional messages via SMS, email, or WhatsApp

Address Responsibility

By placing an order, you agree to receive transactional messages via SMS, email, or WhatsApp

Changes to Terms

Customers are responsible for providing complete and accurate delivery details
We are not liable for losses due to incorrect information

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