General
By using this website, you agree to be bound by these Terms
If you do not agree, please discontinue use immediately
We reserve the right to update these terms at any time without prior notice
Eligibility
You must be 18 years or older or using the website under supervision
By placing an order, you confirm that all details provided are accurate
Products & Accuracy
All products are subject to availability
We reserve the right to discontinue products without notice
Product colors may vary slightly due to lighting, photography, and screen settings
Minor variations in fabric, weave, or finish are not considered defects
Pricing & Errors
All prices are in INR (₹) and inclusive of applicable taxes unless stated
Prices may change without prior notice
In case of pricing or listing errors, we reserve the right to:
Cancel the order
Refund the amount
Orders & Acceptance
Placing an order does not guarantee acceptance
We reserve the right to cancel or refuse orders due to:
Product unavailability
Pricing errors
Suspicious or fraudulent activity
Orders are confirmed only after successful payment verification
Payments
Payments must be made via approved payment methods
Orders are processed only after successful payment confirmation
We are not liable for payment failures due to bank or gateway issues
Shipping & Delivery
Orders are processed and shipped as per our Shipping Policy
Delivery timelines are estimates and may vary
We are not responsible for delays caused by:
Courier partners
Weather, strikes, or external factors
Returns & Exchanges
Returns are accepted only in eligible cases (damage, defect, incorrect item)
Products must be unused and in original condition
Certain items (sale/custom) are non-returnable
Please refer to our Return Policy for full details
Cancellation Policy
Orders can be cancelled only within a limited time before dispatch
Once shipped, orders cannot be cancelled
Product Care
Follow care instructions provided with the product
We are not responsible for damage caused due to improper handling, washing, or storage
Intellectual Property
All website content (images, designs, text, branding) belongs to Alba Fasshon
Unauthorized use, reproduction, or copying is strictly prohibited
Legal action may be taken for misuse
User Responsibilities
Provide accurate and complete information
Maintain confidentiality of your account credentials
Misuse of the website may result in account suspension
Promotions & Offers
Offers are valid for limited periods only
Cannot be combined unless stated
Misuse may lead to cancellation without notice
Fraud Prevention
We reserve the right to cancel orders suspected of fraud
Identity verification may be required for certain orders
Legal action may be taken in case of fraudulent activity
Limitation of Liability
Alba Fasshon shall not be liable for:
Indirect, incidental, or consequential damages
Maximum liability is limited to the value of the purchased product
Force Majeure
We are not responsible for delays or failure due to events beyond control:
Natural disasters
Pandemics
Strikes
Government restrictions
Third-Party Services
We may use third-party services (payment gateways, couriers)
We are not responsible for their policies or performance
Privacy
Your data is handled as per our Privacy Policy
By using the website, you consent to data usage as outlined
Dispute Resolution
Customers must first contact us to resolve issues
All disputes are subject to jurisdiction of Pune, Maharashtra
Special Schemes
Separate terms apply for Bhishi or savings schemes
Non-payment or default may lead to cancellation without refund as per scheme terms
Resale Restriction
Products purchased are for personal use only
Unauthorized resale or commercial use without permission is prohibited
Communication Consent
By placing an order, you agree to receive transactional messages via SMS, email, or WhatsApp
Address Responsibility
By placing an order, you agree to receive transactional messages via SMS, email, or WhatsApp
Changes to Terms
Customers are responsible for providing complete and accurate delivery details
We are not liable for losses due to incorrect information